5 Reasons to go for Financial Services Cloud 

2 min 21.04.2022 Updated: 16.07.2024

Salesforce describes Financial Service Cloud as “an integrated platform designed to drive stronger client relationships that last generations”. A solution to extend the functionality of Sales Cloud and Service Cloud combined to better meet the needs of wealth management firms, insurance companies, and banks. 

Reason №1: Out-of-the-box    

Financial Service Cloud represents an out-of-the-box solution including features from Sales Cloud, new custom fields, and objects to easily track and manage business accounts.

Reason №2: High-level security  

In addition to Financial Service Cloud, Salesforce Sheild delivers an extra layer of security by using tools that monitor data access and usage. To ensure the security of the client’s financial account information you can use Event Monitoring, Field Audit Trail, and Platform Encryption features as well.

Reason №3: Household

The household data model in Financial Service Cloud allows financial advisors to manage their clients’ households, businesses, and related entities in one place. 

Reason №4: Banking & Insurance CRM

Financial Services Cloud is designed industry solutions for retail banking, commercial banking, corporate and investment banking, mortgage and landing, and all types of insurance whether it’s individual or group one. To provide policyholders with modern contact center capabilities, self-service capabilities, and multi-channel support. For banking, FSC is a solution to simplify the banking experience, enhance contact center processes, and accelerate and ease the onboarding process from acquisition and discovery to reviews and renewals.   

Reason №5: Claim management & Policy Administration

End-to-end solution to improve customer experience. Claims Management supports end-to-end deployment or can integrate with your existing core claims system. With the Policy Administration feature, you can manage the entire policy lifecycle across quoting, underwriting, issuance, endorsements, billing, renewals, and commission, and can be integrated with a company’s existing policy system.

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