Optimizing Business Efficiency in eCommerce

Increase the volume of sales orders and deliver a better customer experience with E-commerce CRM from Salesforce. Choose Commerce Cloud to scale faster. Simplify purchase processes with automation to win customers' loyalty, build a personalized approach, and boost a purchase life cycle. Convert more shoppers with the help of a seamless B2C Commerce solutions from Salesforce. Order and inventory management, mobile application, QR-code scanners and other tools to improve your inventory and order systems.

Salesforce Features for eCommerce

Please inform us of your Salesforce project requirements, and we will arrange a suitable time to discuss timelines, budgets, and the subsequent steps.

Improve inventory management

The RA team configures Inventory Management System to empower you to track and manage inventory consumption by creating product requests, and facilitating returns and repairs of purchased items creating a return orders system.

Simplify the access for external applications

We implement Open Commerce Apis to enable external web apps to interface with your e-commerce functionality as a cart and a checkout. The solution provides data object access to products and catalogues.

The Order Management Connector

Our team configures Order Management Connector to deliver you omnichannel journeys and fulfill unlock inventory. A connector should be configured to connect Salesforce with your Order Management system, providing flow customization to modernize sections for a convenient use-enhancing interface.

Enhanced payment and invoicing processes

You'll get integrations with loyalty programs and payment systems such as Stripe, PayPal, etc. for your order management using the B2C Commerce Payment Processor. The RA team configures bills and invoices to provide you with payment processing and invoicing at the right place and at the right time.

Boost usability and customer experience

Our team develops a User-friendly Mobile App Development and provides its customization using Flutter to improve the usage of the interface and deliver a better user experience. We deliver mobile app integration with your website and build QR-code scanners to let customers visit your website.

Streamline social media activities

The RA team implements Marketing Cloud Social Studio to let you easily schedule, publish, and manage social media content across multiple social networks from one centralized platform. You can monitor social media conversations about your brand, analyze social media performance, and gain insights to optimize your social media strategy.

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Benefits for eCommerce

Achieve the best results for your eCommerce business

Benefits for Automotive
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Integrated Sales and Marketing Automation
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Real-time reporting and predictive analytics
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Reduced manual effort and minimized errors
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Insights into customer behavior and preferences

Salesforce for eCommerce FAQ

If you still have questions, please open one of them. We’ve got answers:

What is Salesforce for eCommerce industry?  

Customer relationship management software (CRM) that automates manual tasks and manages customer data. It allows for the recording of customer contacts, the understanding of consumer preferences and behavior, and the promotion of upsells. Additionally, Salesforce provides efficient inventory and order management systems, reporting capabilities, and sophisticated analytics. Among other things, omnichannel customer support services.

How long does it take to configure Salesforce for eCommerce? 

The duration of the project can range from weeks to years, depending on the scope of work, and estimation, and consists of the following stages: design session, implementation, test, deployment. Get in touch with the RA team to discuss project details and determine the expected timeline.

What’s the cost of Salesforce implementation for eCommerce companies? 

The cost determines based on several factors including timeline and scope of work, along with rates of the Salesforce partner. Reach our team to get a personalized estimation for your special business automation requests.

Is it possible to implement Salesforce in-house without external assistance? 

As an option, you can implement Salesforce independently and bear all risks associated with the proficiency of hired Salesforce specialists. However, to fully realize the potential of your investment, it’s imperative to collaborate with a certified Salesforce partner, who possesses the necessary expertise, bears risks and provide the business specifics of eCommerce industry in addition to engineering expertise.

What are the benefits of an outsourced Salesforce partner?  

By engaging a Certified Salesforce Partner, you can eliminate the need for an in-house hiring process and enjoy significant time and cost savings. These dedicated professionals have vast experience in implementing Salesforce solutions for ecommerce teams. You can trust their expertise to cover all aspects, from strategic planning for optimal business outcomes to the intricate details involved in delivering successful solutions.