Routine Automation Privacy Notice
Last Updated: August 31, 2023
Routine Automation is a global company based in Warsaw, Poland that provides Salesforce consulting and implementation services. We help companies optimize their use of Salesforce to streamline workflows and transform customer experiences.
Routine Automation, Inc. (“Routine Automation,” “we,” “us,” or “our”) respects your privacy. This Privacy Notice explains how we collect, use, and disclose personal data when you visit our website at https://routine-automation.com/ (the “Website”), engage with our marketing campaigns, or use any of our services (collectively, the “Services”).
Please take a moment to review this Privacy Notice. By visiting our Website, submitting information through our Website, or using our Services, you agree that your personal data will be handled as described in this Privacy Notice.
What Personal Data We Collect
“Personal data” means any information relating to an identified or identifiable natural person. We collect personal data you provide directly to us, such as:
We also automatically collect certain technical data through cookies, web beacons, log files, and other technologies. Our Cookie Notice (https://routine-automation.com/cookie-policy/) further explains these tools and your choices.
How We Use Personal Data
We use your personal data for purposes including:
We will only process your personal data if we have a lawful basis for doing so, which includes:
How We Share Personal Data
We do not sell your personal data. We only disclose it to service providers we engage to perform Services on our behalf, and they must protect its confidentiality. We may also disclose personal data if required by law, such as to comply with a subpoena or court order.
Your Choices and Rights
You may contact us anytime to request:
If you provided consent allowing us to process your personal data, you may withdraw that consent at any time. This will not impact past processing but will affect our ability to provide you Services going forward.
Please note requests may be limited by applicable law. Visit our Website for more on the process of submitting a request.
Additional Disclosures for EEA and UK Residents
For individuals within the European Economic Area (EEA) and United Kingdom (UK), we adhere to data protection principles under the GDPR. As such, we only process your personal data if we have a lawful basis for doing so under Article 6 GDPR, which include:
Where we process special category data under Article 9 GDPR, we will obtain your explicit consent unless another lawful basis under GDPR applies. You have the right to withdraw consent anytime.
Under the GDPR, EEA and UK individuals have certain rights regarding personal data we process. These include rights of access, rectification, deletion, restriction, objection, and portability. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/G-Arbitration-Procedures-dpf?tabset-35584=2
Also, you may have the right to lodge a complaint with your local supervisory authority for data protection.
How We Protect and Retain Data
We use reasonable technical, administrative, and physical safeguards to protect the confidentiality and security of your personal data. We retain personal data in actively used systems for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is legally required.
Please contact us at email@example.com with any questions or concerns about this Privacy Notice or exercise any of your data rights and choices.