Why Use Salesforce Consulting Services?

Salesforce provides powerful tools for tracking customer interactions, managing sales data, and automating key processes such as lead management and email marketing.

However, studies indicate that 43% of Salesforce users underutilize features that could significantly enhance business outcomes, including:

  • Pipeline Inspection: Sharpens sales forecasting by offering a clear view of each sales stage.
  • Reporting Snapshots: Captures data snapshots for effective trend analysis and strategic insights.
  • In-line Report Editing: Enables instant updates within reports, saving time and improving accuracy.
  • Macros: Automates repetitive tasks in customer support, facilitating rapid issue resolution with a single click.

At Routine Automation, we help you unlock the full potential of Salesforce.

Here are three key reasons to choose our consulting services:

  • Our Salesforce-certified specialists, many with multiple certifications, possess the expertise to leverage Salesforce effectively for your business.
  • Our proven track record includes tailored solutions that achieved a 40% reduction in stockouts, an 86% decrease in data entry errors, and a 69% reduction in order placement time.
  • We offer comprehensive support, from initial consulting and analysis to seamless implementation and ongoing assistance.

Salesforce Products We Implement

At Routine Automation, we specialize in expert consulting and implementation services for key Salesforce products. Each product is designed to meet specific business needs, and our team is here to maximize the benefits of your Salesforce CRM.
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Marketing Cloud
Salesforce Commerce Cloud
Salesforce Experience Cloud
Tableau CRM
Salesforce Data Cloud
Salesforce Health Cloud
Salesforce AppExchange
Salesforce MuleSoft
Salesforce Sales Cloud

Sales Cloud streamlines sales processes and enhances customer interactions through effective lead management and forecasting.

Our consultants work with you to align Sales Cloud with your business processes to maximize productivity and sales outcomes.

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Salesforce Service Cloud

It’s a comprehensive platform for customer support, featuring omnichannel assistance and AI-driven chatbots.

We tailor Service Cloud to optimize support workflows, reaching a 29% faster case resolution.
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Salesforce Marketing Cloud

Marketing Cloud automates marketing efforts, enabling personalized campaigns across channels like email and social media.

Our experts help you implement Marketing Cloud to craft targeted, data-driven strategies that strengthen customer engagement and reduce campaign management time.
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Salesforce Commerce Cloud

It enables the creation and management of online stores, supporting both B2B and B2C sales.

We enhance your e-commerce capabilities by configuring Commerce Cloud to improve customer experiences and drive revenue growth.

Salesforce Experience Cloud

Experience Cloud facilitates the creation of portals and communities for customers, partners, and employees, encouraging collaboration.

Our team assists in deploying Experience Cloud to build engaging, interactive environments that foster communication and information sharing.

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Tableau CRM

Tableau offers data visualization and reporting tools to drive informed decision-making.

We implement it to empower your business with actionable insights and better strategic planning.

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Salesforce Data Cloud

It centralizes customer data for real-time insights and personalization.

With our consulting services, you’ll benefit from Data Cloud opportunities to the full to elevate customer engagement.

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Salesforce Health Cloud

Health Cloud is tailored for healthcare organizations to help them manage patient relationships and access medical records securely.

We support Health Cloud implementation to improve patient care, data accessibility, and operational efficiency.

Salesforce AppExchange

AppExchange is the Salesforce marketplace for applications and integrations to enhance functionality across business processes.

We will help you identify and implement AppExchange solutions that meet your unique business requirements.

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Salesforce MuleSoft

MuleSoft is an integration platform that connects applications and data sources, ensuring seamless collaboration across systems.

Our team provides MuleSoft expertise to streamline data integration.

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Salesforce Consulting Services by Routine Automation

Audit
Product Consulting
Implementation Consulting
Integration Consulting
Training

Audit

We conduct a comprehensive audit of your current Salesforce solution to identify strengths and areas for improvement.

Conducting an audit of the current solution

We analyze your existing Salesforce setup to assess its effectiveness in meeting your business goals.

Performance assessment

Our experts evaluate system performance metrics to pinpoint bottlenecks and enhance operational efficiency.

Team experience

We gather feedback from your staff to identify pain points and improve overall system usability.

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Product Consulting

If you’re not yet using Salesforce products or need additional solutions integrated into your existing CRM, our consultants will help.

Tailored recommendations

Our team provides customized product recommendations based on industry best practices and your specific use case. We identify the key features needed to enhance your customer support team’s response rate and boost ROI.

AI consulting

We understand the essence of artificial intelligence and will demonstrate how it can automate processes, streamline sales, and enhance your analytics capabilities.

Consulting on choosing the optimal product

We help you identify and select the most suitable Salesforce products that align with your unique business needs, staff skills, and goals.

Implementation Consulting

We present a full plan for implementing Salesforce products, detailing each stage and the involvement of both parties.

Consulting on implementing solutions

We develop a comprehensive roadmap, detailing each stage of the implementation. We facilitate collaboration between your team and our experts to achieve seamless integration and user adoption.

Change management strategies

We develop and implement change management plans to ensure smooth transitions and user adoption.

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Integration Consulting

The RA team helps you identify the most suitable integration options for your needs.

Consulting on integrating solutions with third-party developments

We highlight how we assist in integrating Salesforce with your existing systems to ensure smooth data flow and operational efficiency.

API development

If you need to create custom APIs for data exchange between Salesforce and other applications, we will discuss the best approach and offer our certified Salesforce experts to develop this solution, providing detailed information about their expertise and tech stack.

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Training

Our certified Salesforce consultants will help you understand how we train your team and support the Salesforce products you plan to use.

Training and knowledge transfer

We provide comprehensive training sessions to equip your staff with the skills needed to leverage Salesforce effectively and maximize its value for your organization. Options include step-by-step guides, live sessions, or video instructions tailored to your needs.

Ongoing support

We offer continuous support and resources post-training to address any questions or challenges that may arise.

Our Experts

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Salesforce Architect, CPQ, Mulesoft Specialist
Alex Huzarevich
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Salesforce Architect, FSL Specialist
Olga Shishkova
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Salesforce Architect
Evgeniy Sukach
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Director of Strategic Partnerships | PM
Maria Borakhava
team
Certified Salesforce Engineer
Nikita Lupekin
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Salesforce Engineer, Experience cloud
Yuliya Kisliuk
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Salesforce Senior Engineer, Salesforce Industries
Alexander Sitnik
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Certified Salesforce Engineer
Roman Levkovich
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Salesforce Developer | Marketing Cloud
Viktor Dunaev
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Salesforce Developer | Jitterbit
Veronika Khlopava
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Salesforce Developer | Sales specialist
Palina Dunayeva
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Salesforce Architect, CPQ, Mulesoft Specialist
Alex Huzarevich
Salesforce Architect, CPQ, Mulesoft Specialist
Alex Huzarevich
Possesses domain expertise in Salesforce CPQ & Billing, B2B, Analytics CRM, Service Cloud, Sales Cloud, and Experience Cloud. Specializes in Jitterbit and MuleSoft integration platforms to deliver tailored solutions.
Let’s talk
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Salesforce Architect, FSL Specialist
Olga Shishkova
Salesforce Architect, FSL Specialist
Olga Shishkova
Experienced in budget estimation and proposal preparation, excelling in client communication. Specializes in Salesforce Sales Cloud, Field Service Lightning (FSL), Service Cloud, and Experience Cloud.
Let’s talk
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Salesforce Architect
Evgeniy Sukach
Salesforce Architect
Evgeniy Sukach
Brings expertise in Sales Cloud, Service Cloud, Experience Cloud, and CPQ. Skilled in integration design, Apex, and LWC development, with a proven track record of optimizing SF environments and enhancing pre-sales communication.
Let’s talk
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Director of Strategic Partnerships | PM
Maria Borakhava
Director of Strategic Partnerships | PM
Maria Borakhava
Focuses on optimizing business processes using Salesforce. Has a wealth of experience in relationship building, driving customer success, negotiating partnerships, and expanding into new markets.
Let’s talk
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Certified Salesforce Engineer
Nikita Lupekin
Certified Salesforce Engineer
Nikita Lupekin
Possesses domain expertise in Salesforce Service Cloud, Sales Cloud, and Experience Cloud, with additional experience in Marketing Cloud, Jitterbit, and CPQ services to deliver integrated solutions.
Let’s talk
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Salesforce Engineer, Experience cloud
Yuliya Kisliuk
Salesforce Engineer, Experience cloud
Yuliya Kisliuk
Experienced in implementing Sales Cloud, Service Cloud, Experience Cloud, and Field Service. Excels in integrating with third-party services, along with proficiency in Apex, LWC, and data management.
Let’s talk
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Salesforce Senior Engineer, Salesforce Industries
Alexander Sitnik
Salesforce Senior Engineer, Salesforce Industries
Alexander Sitnik
Expertise in Sales Cloud, Service Cloud, Vlocity, Experience Cloud, and the Force.com platform. Skilled in Lightning & Aura frameworks, Apex, Flows, data model design, and security.
Let’s talk
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Certified Salesforce Engineer
Roman Levkovich
Certified Salesforce Engineer
Roman Levkovich
Experienced in implementing Sales, Experience, Education, and Service Clouds. Expertise lies in Apex, LWC, Aura, and API integration, with a proven track record in delivering custom solutions
Let’s talk
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Salesforce Developer | Marketing Cloud
Viktor Dunaev
Salesforce Developer | Marketing Cloud
Viktor Dunaev
Certified Salesforce engineer skilled in Community, Marketing, Service, and Sales Clouds. Expertise in Lightning, Visualforce, design, and integration services. Experienced in solo and team-based projects.
Let’s talk
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Salesforce Developer | Jitterbit
Veronika Khlopava
Salesforce Developer | Jitterbit
Veronika Khlopava
Certified Salesforce expert with skills in FSL, CPQ, Billing, Sales, Service, and Community Clouds. Proficient in Apex, JS, SQL, APIs, LWC, and Jitterbit. Holds Platform Developer, CPQ, Admin, and AI Associate certifications.
Let’s talk
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Salesforce Developer | Sales specialist
Palina Dunayeva
Salesforce Developer | Sales specialist
Palina Dunayeva
Salesforce developer specializing in Sales and Community Clouds, LWC, and APIs. Skilled in Apex, Node.js, JS, SQL, and Heroku. Experienced in delivering solutions within a collaborative team environment.
Let’s talk

Consult with the Routine Automation team to find your ideal Salesforce solution.

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Why Use Our Salesforce Consulting Services

At Routine Automation, we help businesses maximize their Salesforce investments. Our certified experts offer tailored guidance in audits, product selection, and change management.

Research shows that 70% of Salesforce implementations benefit from the expertise of consulting partners. With our support, you can enhance customer engagement and streamline operations. Leverage our knowledge to drive measurable results and achieve a strong return on investment.

5+
years of experience
4.9
rating on Clutch and Appexchange
50+
certified experts
Awards & Recognitions
We had received many awards in the past years, one of them beeing the Clutch's Top 1000 Consulting Firms
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