Why Use Salesforce Consulting Services?

Salesforce provides powerful tools for tracking customer interactions, managing sales data, and automating key processes such as lead management and email marketing.

However, studies indicate that 43% of Salesforce users underutilize features that could significantly enhance business outcomes, including:

  • Pipeline Inspection: Sharpens sales forecasting by offering a clear view of each sales stage.
  • Reporting Snapshots: Captures data snapshots for effective trend analysis and strategic insights.
  • In-line Report Editing: Enables instant updates within reports, saving time and improving accuracy.
  • Macros: Automates repetitive tasks in customer support, facilitating rapid issue resolution with a single click.
Why Use Salesforce Consulting Services?

At Routine Automation, we help you unlock the full potential of Salesforce.

Here are three key reasons to choose our consulting services:

  • Our Salesforce-certified specialists, many with multiple certifications, possess the expertise to leverage Salesforce effectively for your business.
  • Our proven track record includes tailored solutions that achieved a 40% reduction in stockouts, an 86% decrease in data entry errors, and a 69% reduction in order placement time.
  • We offer comprehensive support, from initial consulting and analysis to seamless implementation and ongoing assistance.
Why Use Salesforce Consulting Services?

Salesforce Products We Implement

At Routine Automation, we specialize in expert consulting and implementation services for key Salesforce products. Each product is designed to meet specific business needs, and our team is here to maximize the benefits of your Salesforce CRM.

Salesforce Sales Cloud

Sales Cloud streamlines sales processes and enhances customer interactions through effective lead management and forecasting.

Our consultants work with you to align Sales Cloud with your business processes to maximize productivity and sales outcomes.

Salesforce Sales Cloud

Salesforce Service Cloud

It’s a comprehensive platform for customer support, featuring omnichannel assistance and AI-driven chatbots.

We tailor Service Cloud to optimize support workflows, reaching a 29% faster case resolution.
Salesforce Service Cloud Implementation

Salesforce Marketing Cloud

Marketing Cloud automates marketing efforts, enabling personalized campaigns across channels like email and social media.

Our experts help you implement Marketing Cloud to craft targeted, data-driven strategies that strengthen customer engagement and reduce campaign management time.
Salesforce Marketing Cloud

Salesforce Commerce Cloud

It enables the creation and management of online stores, supporting both B2B and B2C sales.

We enhance your e-commerce capabilities by configuring Commerce Cloud to improve customer experiences and drive revenue growth.

Salesforce Experience Cloud

Experience Cloud facilitates the creation of portals and communities for customers, partners, and employees, encouraging collaboration.

Our team assists in deploying Experience Cloud to build engaging, interactive environments that foster communication and information sharing.

Salesforce Experience Cloud

Tableau CRM

Tableau offers data visualization and reporting tools to drive informed decision-making.

We implement it to empower your business with actionable insights and better strategic planning.

Salesforce and Tableau Integration

Salesforce Data Cloud

It centralizes customer data for real-time insights and personalization.

With our consulting services, you’ll benefit from Data Cloud opportunities to the full to elevate customer engagement.

Salesforce Data Cloud

Salesforce Health Cloud

Health Cloud is tailored for healthcare organizations to help them manage patient relationships and access medical records securely.

We support Health Cloud implementation to improve patient care, data accessibility, and operational efficiency.

Salesforce AppExchange

AppExchange is the Salesforce marketplace for applications and integrations to enhance functionality across business processes.

We will help you identify and implement AppExchange solutions that meet your unique business requirements.

Salesforce AppExchange

Salesforce MuleSoft

MuleSoft is an integration platform that connects applications and data sources, ensuring seamless collaboration across systems.

Our team provides MuleSoft expertise to streamline data integration.

MuleSoft Integration

Salesforce Consulting Services by Routine Automation

Audit

We conduct a comprehensive audit of your current Salesforce solution to identify strengths and areas for improvement.

Conducting an audit of the current solution

We analyze your existing Salesforce setup to assess its effectiveness in meeting your business goals.

Performance assessment

Our experts evaluate system performance metrics to pinpoint bottlenecks and enhance operational efficiency.

Team experience

We gather feedback from your staff to identify pain points and improve overall system usability.

See more

Our Experts

Olga Shishkova

Olga Shishkova

Salesforce Architect, FSL Specialist

Experienced in budget estimation and proposal preparation, excelling in client communication. Specializes in Salesforce Sales Cloud, Field Service Lightning (FSL), Service Cloud, and Experience Cloud.

Why Use Our Salesforce Consulting Services

At Routine Automation, we help businesses maximize their Salesforce investments. Our certified experts offer tailored guidance in audits, product selection, and change management.

Research shows that 70% of Salesforce implementations benefit from the expertise of consulting partners. With our support, you can enhance customer engagement and streamline operations. Leverage our knowledge to drive measurable results and achieve a strong return on investment.

Awards & Recognitions

We had received many awards in the past years,
one of them beeing the Clutch's Top 1000 Consulting Firms

Salesforce Partner

Salesforce Partner

Top Salesforce company

Top Salesforce company

Top CRM consulting company

Top CRM consulting company

Top IT services company

Top IT services company

Top email marketing company

Top email marketing company

Top IT services company

Top IT services company

Top digital marketing company

Top digital marketing company

Top Marketing Automation Consultants

Top Marketing Automation Consultants

Hear from Companies Like Yours

Maarten Westdorp

Maarten Westdorp

VP Marketing & Communications, E.ON One

Routine Automation helped us to go from a basic setup with products and pricebooks to a just released new solution called Revenue Cloud Advanced by Salesforce.

Stephanie Hellersberg

Stephanie Hellersberg

Digitalization Mgr CS, Energieversorgung Oberhausen AG

We had a very positive experience working with Routine Automation. The team delivered all agreed deliverables on time and without any defects. Throughout the project, they not only executed as expected but also provided valuable best-practice recommendations that clearly demonstrated their expertise.

Kelsey Aldrich

Kelsey Aldrich

Sr Project Manager, Penn Engineering & Manufacturing Corp.

They have excellent communication skills and are always well-organized.

 Sascha Weidinger

Sascha Weidinger

Head of Customer Service, Profil Verbindungstechnik

Routine Automation’s work exceeded the client’s expectations, and the solutions they delivered were truly useful for the client. The team’s great skills and expertise were remarkable, and they managed the engagement effectively. Moreover, they were responsive and completed every task on time.

Satu Portimojärvi

Satu Portimojärvi

Service Area Manager, Sales, CX and Marketing , Neova Group

Routine Automation has been working with us about a year now. Projects they have been doing are development of three Experience Cloud sites for our customers and small development on Sales and Service cloud.

Maarten Westdorp

Maarten Westdorp

VP Marketing & Communications, E.ON One

Routine Automation helped us to go from a basic setup with products and pricebooks to a just released new solution called Revenue Cloud Advanced by Salesforce.

Routine Automation's work provided the client with better insights into product usage and revenue generation. The team was flexible and responsive, communicating via Jira, Microsoft Teams, and online meetings. Their Salesforce expertise and quick ticket response were key elements of their work.

Stephanie Hellersberg

Stephanie Hellersberg

Digitalization Mgr CS, Energieversorgung Oberhausen AG

We had a very positive experience working with Routine Automation. The team delivered all agreed deliverables on time and without any defects. Throughout the project, they not only executed as expected but also provided valuable best-practice recommendations that clearly demonstrated their expertise.

Communication was seamless and highly professional at all times. We particularly appreciated the regular and timely updates, which ensured full transparency on progress and next steps. The development was implemented exactly as agreed, with a clear focus on quality and reliability.

Kelsey Aldrich

Kelsey Aldrich

Sr Project Manager, Penn Engineering & Manufacturing Corp.

They have excellent communication skills and are always well-organized.

Routine Automation provided e-commerce web development & design services for a fastening solutions company. The team was also responsible for implementing Agentforce Commerce for the client. Routine Automation's efforts resulted in a secure, scalable, & efficient online store for the client. The team provided timely items, adjusted to changing requirements, & understood the technical aspects of the project.

 Sascha Weidinger

Sascha Weidinger

Head of Customer Service, Profil Verbindungstechnik

Their development solutions were fantastic.

The result of Routine Automation's work exceeded our expectations in every way. The 3 developers assigned to this project, as well as their team lead, showed great skills and expertise. All requirements were discussed constructively so that the best possible solution could always be found for each issue. This naturally contributed massively to the success of the project. The solutions provided by the development team for our tasks were immediately ready for use and immediately made the daily work of our own team easier. All this without any major training effort. The project manager responsible for the project did an outstanding job. The guidance through the sessions, the summaries of the sessions, the entire documentation and the controlling of the budget were always carried out correctly and completely. Overall, we were very satisfied with the result of the work and would not hesitate to recommend the team and to carry out further projects together with Routine Automation.

Satu Portimojärvi

Satu Portimojärvi

Service Area Manager, Sales, CX and Marketing , Neova Group

Fast and flexible with good quality

Routine Automation has been working with us about a year now. Projects they have been doing are development of three Experience Cloud sites for our customers and small development on Sales and Service cloud. We are not an easy customer, our business sometimes presents their development needs at the last minute, but Routine Automation can easily adjust when priorities change and they are flexible enough to quickly add more resources when needed.

Carla Martinho

Carla Martinho

Tribal Group

Driven by what was best for us, not what would bring them the most revenue

Really responsive. They were able to resolve an issue for us which had been looked at by more than one partner supplier and multiple people at Salesforce and Marketing Cloud which was ongoing for over 1 year. They really listened to what we needed and why our use case/business was different, to work out the best solution for us.

Ash Makwana

Ash Makwana

CEO & Founder, Trigerz.io

They're true consultants that listen to requirements and provide productive feedback.

While it's too early to report on results, Routine Automation was efficient in documenting their information. They communicated well, providing additional support throughout the project.

Gary Freeman

Gary Freeman

Project Delivery & Operations Director, Coacto

Great Partner - helped deliver a complex project

Straight forward and easy to work with, they have a team of highly skilled and competent professionals. Worked on a complex ERP and distribution project for us and delivered great results in a demanding time frame. Will definitely work with them again.

Ivan Gammel

Ivan Gammel

CTO | DR Smile

They should keep doing what they’re doing.

Thanks to Routine Automation's work, the client's ROI is great — they've saved the team more than $112,000 this year. Their excellent communication and adaptability to the client's processes have been key to the project's success. The client also praises their knowledgeable and skilled salesforce engineers.

Pavlo Voznenko

Pavlo Voznenko

CTO, InstaMotion Retail GmbH

The developer is the best we’ve had.

Routine Automation delivers high-quality work quickly. Their organized approach complemented their professional management style. Their flexibility is also noteworthy. Customers can expect a new extension of their team when working with Routine Automation.

Daniel Hynes

Daniel Hynes

Daniel Hynes, Sr. Managing Director, DTH Consulting Services

The project management was professional and followed the Agile methodology.

Thanks to Routine Automation, the client had a streamlined process for lead generation, client onboarding, project creation, and system integrations. The team followed the Agile methodology, delivered the project on time and within budget, and provided ongoing support and customization services.

Gary Freeman

Gary Freeman

Project Delivery Manager, Coacto

They were super helpful and responsive to requests and always keen to help and assist.

Routine Automation has adequately delivered the project to the client's expectations. The vendor ensures effective communication, daily calling and updating the client. The service provider's helpful attitude, responsiveness, and enthusiasm are hallmarks of their work.

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