Why Use Salesforce Consulting Services?

Salesforce provides powerful tools for tracking customer interactions, managing sales data, and automating key processes such as lead management and email marketing.

However, studies indicate that 43% of Salesforce users underutilize features that could significantly enhance business outcomes, including:

  • Pipeline Inspection: Sharpens sales forecasting by offering a clear view of each sales stage.
  • Reporting Snapshots: Captures data snapshots for effective trend analysis and strategic insights.
  • In-line Report Editing: Enables instant updates within reports, saving time and improving accuracy.
  • Macros: Automates repetitive tasks in customer support, facilitating rapid issue resolution with a single click.
  • At Routine Automation, we help you unlock the full potential of Salesforce.

    Here are three key reasons to choose our consulting services:

    • Our Salesforce-certified specialists, many with multiple certifications, possess the expertise to leverage Salesforce effectively for your business.
    • Our proven track record includes tailored solutions that achieved a 40% reduction in stockouts, an 86% decrease in data entry errors, and a 69% reduction in order placement time.
    • We offer comprehensive support, from initial consulting and analysis to seamless implementation and ongoing assistance.

    Salesforce Products We Implement

    At Routine Automation, we specialize in expert consulting and implementation services for key Salesforce products. Each product is designed to meet specific business needs, and our team is here to maximize the benefits of your Salesforce CRM.
    Salesforce Sales Cloud
    Salesforce Service Cloud
    Salesforce Marketing Cloud
    Salesforce Commerce Cloud
    Salesforce Experience Cloud
    Tableau CRM
    Salesforce Data Cloud
    Salesforce Health Cloud
    Salesforce AppExchange
    Salesforce MuleSoft
    Salesforce Sales Cloud

    Sales Cloud streamlines sales processes and enhances customer interactions through effective lead management and forecasting.
     
    Our consultants work with you to align Sales Cloud with your business processes to maximize productivity and sales outcomes.

    Salesforce Service Cloud

    It’s a comprehensive platform for customer support, featuring omnichannel assistance and AI-driven chatbots.
     
    We tailor Service Cloud to optimize support workflows, reaching a 29% faster case resolution.

    Salesforce Marketing Cloud

    Marketing Cloud automates marketing efforts, enabling personalized campaigns across channels like email and social media.
     
    Our experts help you implement Marketing Cloud to craft targeted, data-driven strategies that strengthen customer engagement and reduce campaign management time.

    Salesforce Commerce Cloud

    It enables the creation and management of online stores, supporting both B2B and B2C sales.
     
    We enhance your e-commerce capabilities by configuring Commerce Cloud to improve customer experiences and drive revenue growth.

    Salesforce Experience Cloud

    Experience Cloud facilitates the creation of portals and communities for customers, partners, and employees, encouraging collaboration.
     
    Our team assists in deploying Experience Cloud to build engaging, interactive environments that foster communication and information sharing.

    Tableau CRM

    Tableau offers data visualization and reporting tools to drive informed decision-making.
     
    We implement it to empower your business with actionable insights and better strategic planning.

    Salesforce Data Cloud

    It centralizes customer data for real-time insights and personalization.
     
    With our consulting services, you’ll benefit from Data Cloud opportunities to the full to elevate customer engagement.

    Salesforce Health Cloud

    Health Cloud is tailored for healthcare organizations to help them manage patient relationships and access medical records securely.
     
    We support Health Cloud implementation to improve patient care, data accessibility, and operational efficiency.

    Salesforce AppExchange

    AppExchange is the Salesforce marketplace for applications and integrations to enhance functionality across business processes.
     
    We will help you identify and implement AppExchange solutions that meet your unique business requirements.

    Salesforce MuleSoft

    MuleSoft is an integration platform that connects applications and data sources, ensuring seamless collaboration across systems.
     
    Our team provides MuleSoft expertise to streamline data integration.

    Salesforce Consulting Services by Routine Automation
    Audit
    Product Consulting
    Implementation Consulting
    Integration consulting
    Training

    Audit

    We conduct a comprehensive audit of your current Salesforce solution to identify strengths and areas for improvement.

    Conducting an audit of the current solution

    We analyze your existing Salesforce setup to assess its effectiveness in meeting your business goals.

    Performance assessment

    Our experts evaluate system performance metrics to pinpoint bottlenecks and enhance operational efficiency.

    Team experience

    We gather feedback from your staff to identify pain points and improve overall system usability.

    See more

    Product Consulting

    If you’re not yet using Salesforce products or need additional solutions integrated into your existing CRM, our consultants will help.

    Tailored recommendations

    Our team provides customized product recommendations based on industry best practices and your specific use case. We identify the key features needed to enhance your customer support team’s response rate and boost ROI.

    AI consulting

    We understand the essence of artificial intelligence and will demonstrate how it can automate processes, streamline sales, and enhance your analytics capabilities.

    Consulting on choosing the optimal product

    We help you identify and select the most suitable Salesforce products that align with your unique business needs, staff skills, and goals.

    Implementation Consulting

    We present a full plan for implementing Salesforce products, detailing each stage and the involvement of both parties.

    Consulting on implementing solutions

    We develop a comprehensive roadmap, detailing each stage of the implementation. We facilitate collaboration between your team and our experts to achieve seamless integration and user adoption.

    Change management strategies

    We develop and implement change management plans to ensure smooth transitions and user adoption.

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    Integration consulting

    The RA team helps you identify the most suitable integration options for your needs.

    Consulting on integrating solutions with third-party developments

    We highlight how we assist in integrating Salesforce with your existing systems to ensure smooth data flow and operational efficiency.

    API development

    If you need to create custom APIs for data exchange between Salesforce and other applications, we will discuss the best approach and offer our certified Salesforce experts to develop this solution, providing detailed information about their expertise and tech stack.

    See more

    Training

    Our certified Salesforce consultants will help you understand how we train your team and support the Salesforce products you plan to use.

    Training and knowledge transfer

    We provide comprehensive training sessions to equip your staff with the skills needed to leverage Salesforce effectively and maximize its value for your organization. Options include step-by-step guides, live sessions, or video instructions tailored to your needs.

    Ongoing support

    We offer continuous support and resources post-training to address any questions or challenges that may arise.

    Our Experts

    team
    Salesforce Architect, CPQ, Mulesoft Specialist
    Alex Huzarevich
    team
    Salesforce Architect, FSL Specialist
    Olga Shishkova
    team
    Salesforce Architect
    Evgeniy Sukach
    team
    Director of Strategic Partnerships | PM
    Maria Borakhava
    team
    Certified Salesforce Engineer
    Nikita Lupekin
    team
    Salesforce Engineer, Experience cloud
    Yuliya Kisliuk
    team
    Salesforce Senior Engineer, Salesforce Industries
    Alexander Sitnik
    team
    Certified Salesforce Engineer
    Roman Levkovich
    team
    Salesforce Developer | Marketing Cloud
    Viktor Dunaev
    team
    Salesforce Developer | Jitterbit
    Veronika Khlopava
    team
    Salesforce Developer | Sales specialist
    Palina Dunayeva
    tab-team
    Salesforce Architect, CPQ, Mulesoft Specialist
    Alex Huzarevich
    Salesforce Architect, CPQ, Mulesoft Specialist
    Alex Huzarevich
    Possesses domain expertise in Salesforce CPQ & Billing, B2B, Analytics CRM, Service Cloud, Sales Cloud, and Experience Cloud. Specializes in Jitterbit and MuleSoft integration platforms to deliver tailored solutions.
    Let’s talk
    tab-team
    Salesforce Architect, FSL Specialist
    Olga Shishkova
    Salesforce Architect, FSL Specialist
    Olga Shishkova
    Experienced in budget estimation and proposal preparation, excelling in client communication. Specializes in Salesforce Sales Cloud, Field Service Lightning (FSL), Service Cloud, and Experience Cloud.
    Let’s talk
    tab-team
    Salesforce Architect
    Evgeniy Sukach
    Salesforce Architect
    Evgeniy Sukach
    Brings expertise in Sales Cloud, Service Cloud, Experience Cloud, and CPQ. Skilled in integration design, Apex, and LWC development, with a proven track record of optimizing SF environments and enhancing pre-sales communication.
    Let’s talk
    tab-team
    Director of Strategic Partnerships | PM
    Maria Borakhava
    Director of Strategic Partnerships | PM
    Maria Borakhava
    Focuses on optimizing business processes using Salesforce. Has a wealth of experience in relationship building, driving customer success, negotiating partnerships, and expanding into new markets.
    Let’s talk
    tab-team
    Certified Salesforce Engineer
    Nikita Lupekin
    Certified Salesforce Engineer
    Nikita Lupekin
    Possesses domain expertise in Salesforce Service Cloud, Sales Cloud, and Experience Cloud, with additional experience in Marketing Cloud, Jitterbit, and CPQ services to deliver integrated solutions.
    Let’s talk
    tab-team
    Salesforce Engineer, Experience cloud
    Yuliya Kisliuk
    Salesforce Engineer, Experience cloud
    Yuliya Kisliuk
    Experienced in implementing Sales Cloud, Service Cloud, Experience Cloud, and Field Service. Excels in integrating with third-party services, along with proficiency in Apex, LWC, and data management.
    Let’s talk
    tab-team
    Salesforce Senior Engineer, Salesforce Industries
    Alexander Sitnik
    Salesforce Senior Engineer, Salesforce Industries
    Alexander Sitnik
    Expertise in Sales Cloud, Service Cloud, Vlocity, Experience Cloud, and the Force.com platform. Skilled in Lightning & Aura frameworks, Apex, Flows, data model design, and security.
    Let’s talk
    tab-team
    Certified Salesforce Engineer
    Roman Levkovich
    Certified Salesforce Engineer
    Roman Levkovich
    Experienced in implementing Sales, Experience, Education, and Service Clouds. Expertise lies in Apex, LWC, Aura, and API integration, with a proven track record in delivering custom solutions
    Let’s talk
    tab-team
    Salesforce Developer | Marketing Cloud
    Viktor Dunaev
    Salesforce Developer | Marketing Cloud
    Viktor Dunaev
    Certified Salesforce engineer skilled in Community, Marketing, Service, and Sales Clouds. Expertise in Lightning, Visualforce, design, and integration services. Experienced in solo and team-based projects.
    Let’s talk
    tab-team
    Salesforce Developer | Jitterbit
    Veronika Khlopava
    Salesforce Developer | Jitterbit
    Veronika Khlopava
    Certified Salesforce expert with skills in FSL, CPQ, Billing, Sales, Service, and Community Clouds. Proficient in Apex, JS, SQL, APIs, LWC, and Jitterbit. Holds Platform Developer, CPQ, Admin, and AI Associate certifications.
    Let’s talk
    tab-team
    Salesforce Developer | Sales specialist
    Palina Dunayeva
    Salesforce Developer | Sales specialist
    Palina Dunayeva
    Salesforce developer specializing in Sales and Community Clouds, LWC, and APIs. Skilled in Apex, Node.js, JS, SQL, and Heroku. Experienced in delivering solutions within a collaborative team environment.
    Let’s talk

    Consult with the Routine Automation team to find your ideal Salesforce solution.

    Why Use Our Salesforce Consulting Services

    At Routine Automation, we help businesses maximize their Salesforce investments. Our certified experts offer tailored guidance in audits, product selection, and change management.

    Research shows that 70% of Salesforce implementations benefit from the expertise of consulting partners. With our support, you can enhance customer engagement and streamline operations. Leverage our knowledge to drive measurable results and achieve a strong return on investment.

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