Ideal solution for healthcare providers to build better relationships with automation.
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The RA team implements Schedule Management Reminder to make appointments with doctors and care providers. The patient visits the medical clinic website or app to make an appointment with the doctor and medical service to book the time. Then a patient receives a confirmation letter by email. Medical officers can see the booked appointment information in Salesforce.
We implement Household System, the technology when a lead converts into a prospect, and all data begins to go through a household. A prospect goes as a person who has family members and relations with other medical centers. A medical officer can see these records, both contact-contact and contact-account relationships.
Our team implements a Customer Community Portal for patients and doctors to communicate with each other and medical officers, discuss prescriptions and pills questions, make appointments, etc. The solution helps you to drive better communication, deliver a more satisfying experience, and as a result get loyal patients, doctors, and partners.
We configure the Clinical Records Solution to store all information and data in the database of the network of clinics, in which region a patient would not apply. It becomes possible due to the integration of data with the international medical database system.
The team implements Doctor’s Shifts Tracker - a customized solution by Salesforce for your common database. A patient or a manager can make an appointment with a doctor at a clinic that is in the same region.
We configure Medical Templates Automation. For example, there are physiotherapy procedures, and we want to make sure that patients and doctors, when a patient comes to them with back pain, immediately have a plan of potential treatment actions according to medical indications.