Enhancing Operational Efficiency in Energy & Utilities

Boost utility customer experience and scale with industry-specific solutions by Salesforce for utilities. Deliver personalized experience with omni-channel support and digital self-service. Improve sales with an accelerated generation of quotes and rates. Connect data and systems to provide a seamless and transparent experience. Use integrations to connect to utility CIS and billing systems. Become a leader in sustainability with Salesforce solutions: Energy and Utilities Cloud, Partner and Customer Communities, Reports, Dashboards, and Custom Development.  

Boost utility customer experience and scale with industry-specific solutions by Salesforce for utilities. Deliver personalized experience with omni-channel support and digital self-service. Improve sales with an accelerated generation of quotes and rates. Connect data and systems to provide a seamless and transparent experience. Use integrations to connect to utility CIS and billing systems. Become a leader in sustainability with Salesforce solutions: Energy and Utilities Cloud, Partner and Customer Communities, Reports, Dashboards, and Custom Development.

Salesforce Features for Energy & Utilities

Inform us about your requirements for your Salesforce project, and we will arrange a meeting to discuss the schedule, financial plan, and future actions.

Streamline opportunity and case management

To track opportunities and cases and manage your shared profiles we implement Partner Community for renewables and environmental companies. Customer Community can help you to interact customers with each other, find information about quotes, and contact sales managers.

Custom Solutions to improve customer experience

The RA team develops Custom Lightning Components to deliver customization of the Partner Community. It enables you a smoother, quicker, and more seamless experience to meet end customers' demands. Custom Components behave just like standard template components.

Enhance Security Model

We configure the Security Model with profiles and sharing rules improve the security aspect, as well as password-free login authentication. A link to access the portal without logging in will be issued to a member of the community in an email or text message. When users click the link, he is taken to a community.

Accelerate Decision-Making Process

In Salesforce, Reports are shown as a list of records that satisfy a given and defined condition. They are presented in columns and rows and can be filtered and grouped. A visual display option like a dashboard makes it possible to see all community information, interactions, and specific statistics.

Reviews

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Benefits for Energy & Utilities

Achieve the best results for your automotive business

Benefits for Automotive
Increased sales
Streamlined
workflow
Customer experience improvement
Enhanced engagement model
Partnerships & new dealer programs acceleration
Boosted security model
Reduced workload
Increased
sales

Salesforce for
Energy & Utilities FAQ

If you still have questions, please open one of them. We’ve got answers:
What is Salesforce for Energy & Utilities industry? 

A customer relationship management (CRM) solution called Salesforce for the Energy and Utilities sector aims to automate company procedures to reduce expenses, allocate time, and boost growth. To traverse the new energy landscape with individualized service, unified customer data, and business agility, Salesforce created the Energy and Utilities Cloud.

How long does it take to implement Salesforce for the energy & utilities industry? 

The duration might range greatly, from a few weeks to several years, depending on elements like the complexity of the project and estimation. Stages including design and specification, implementation, testing, deployment, and development are frequently included in the approach. Please provide more information about your Salesforce Utilities so we can better understand what to anticipate in terms of project duration.

What’s the price of Salesforce implementation for the energy & utilities industry? 

The final price determines by a few factors including the scope of work, project timeline, and rates of a Salesforce partner. Reach us and receive a personalized estimation fitting your business needs.

Can I conduct Salesforce implementation by myself in-house? 

There is always the option of implementing Salesforce for Utilities on your own and taking full responsibility for any risks associated with the knowledge of paid Salesforce specialists and continuing training. But if you want to get the most out of your investment in the long run, you must work with a seasoned Salesforce partner who not only has the necessary technical skills but also understands the business requirements unique to the manufacturing industry, is willing to take chances, accept responsibility, and provide ongoing support.

Why is it recommended cooperating with outsource Salesforce partner?  

Having certified Salesforce Partners is crucial since they offer more than simply order taking. They are also trustworthy professionals who take the time to fully comprehend your needs and offer a detailed analysis of CRM Utilities Cloud choices for each industry.