What Is Salesforce Sales Engagement?

Salesforce Sales Engagement (previously known as Salesforce High Velocity Sales) is a game-changing platform built into Salesforce CRM, designed to help sales teams connect with prospects and customers more effectively. By centralizing all interactions, automating tasks, and providing real-time insights, it streamlines workflows and optimizes every step of the sales process.
Why do businesses choose Salesforce Sales Engagement?

The answer lies in the benefits it delivers:

  • Simplified workflows with one integrated platform for all tasks.
  • Easy engagement with prospects and customers across emails, calls, and more.
  • Automation of follow-ups and scheduling, enabling meaningful relationship-building.
  • A 23% improvement in overall performance.
What Is Salesforce Sales Engagement?

Salesforce Sales Engagement Services From RA

Consulting

Our certified Salesforce consultants assess your workflows, evaluate team performance, and identify opportunities unlocked by implementing the Salesforce Sales Engagement platform.
  • Discovery

Our experienced Salesforce consultants inspect your existing solutions, review your current sales workflows and documentation. It allows to pinpoint inefficiencies and highlight opportunities for improvement, leveraging Salesforce Sales Engagement features to drive success.

  • Recommendations

Based on your requirements, our team helps you select additional Salesforce products to complement Sales Engagement. We conduct interviews, analyze your needs, and recommend the perfect solution and Salesforce edition to match your business goals.

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The Benefits of Salesforce Sales Engagement for Your Business

Automation of Manual Tasks and Data Entry

Reduce time spent on repetitive tasks like lead qualification and data input. Einstein Activity Capture automates administrative tasks, freeing reps to focus on deals and helping identify activities that drive customer commitment.

Streamlined Sales Activities

Centralize emails, calls, social touches, and tasks in a single to-do list. With Salesforce Sales Engagement, reps access and manage every activity from a unified hub, creating an efficient selling experience and ensuring no prospect falls through the cracks.

High-Performing Prebuilt Operations

Make use of prebuilt cadences for common sales scenarios to build your pipeline faster. Benefit from the Sales Prospecting Bot template with preconfigured flows and intent data to ease reps’ workloads and streamline operations.

Easy Tracking of Successful Procedures

Gain insights into the performance of your sales campaigns with Sales Engagement Analytics. Pre-made dashboards and reports measure data from cadences, while instant statistics can be tracked and embedded directly into CRM pages.

Deliver More Personalized Interactions

Utilize AI-powered tools to analyze customer interactions, from emails to tone of voice during meetings. Receive powerful recommendations for messaging that address client pain points, ensuring each communication resonates effectively.

Why RA is the Best Choice for Sales Engagement Implementation

RA is a trusted Salesforce partner with extensive expertise in Sales Engagement implementation. Our team includes 27 certified Salesforce experts, and this number continues to grow monthly. Most of our professionals hold multiple Salesforce certifications, showcasing their proficiency in Salesforce solutions implementations.

Over the past five years, we have successfully delivered 293 projects, consistently helping businesses streamline processes and achieve measurable results.

Awards & Recognitions

We had received many awards in the past years,
one of them beeing the Clutch's Top 1000 Consulting Firms

Salesforce Partner

Salesforce Partner

Top Salesforce company

Top Salesforce company

Top CRM consulting company

Top CRM consulting company

Top IT services company

Top IT services company

Top email marketing company

Top email marketing company

Top IT services company

Top IT services company

Top digital marketing company

Top digital marketing company

Top Marketing Automation Consultants

Top Marketing Automation Consultants

Key Sales Engagement Features Overview

Dive into this comprehensive video to discover how Salesforce Sales Engagement can transform your sales processes. Learn how to streamline tasks, enhance productivity, and create meaningful customer relationships using cutting-edge tools.

 

See the key features:

 

  • Cadences

Structured activity paths for consistent, scalable outreach.

 

  • Work Queue

A prioritized, filterable list of tasks for efficient workflows.

 

  • To-Do List

Centralized task management across records and cadences.

 

  • Reporting and Analytics

Insights into outreach effectiveness and team performance.

 

Watch the video to see these features in action and start optimizing your sales processes today!

Sales Engagement Implementation

With RA Experts

  1. Discovery

    We collect data, analyze workflows, and identify weak points to identify how to make Sales Engagement most efficient for you.

  2. Design

    Our Salesforce developers customize UX/UI, fields, reports, and more, and offer custom development when standard options don’t meet your needs.

  3. Implementation

    We integrate Salesforce with your ERP or other systems using pre-built connectors or custom modules for smooth data flow.

  4. Validation

    We deploy Salesforce for testing (UAT, load, staging), adjust as necessary, and ensure it's fully ready for deployment.

  5. Rollout

    Our developers deploy Sales Engagement and migrate essential data from legacy CRM systems.

  6. Support and Optimization

    We train your teams on Salesforce features, offer post-implementation support, and provide ongoing maintenance for continuous improvement.

Hear from Companies Like Yours

Maarten Westdorp

Maarten Westdorp

VP Marketing & Communications, E.ON One

Routine Automation helped us to go from a basic setup with products and pricebooks to a just released new solution called Revenue Cloud Advanced by Salesforce.

Stephanie Hellersberg

Stephanie Hellersberg

Digitalization Mgr CS, Energieversorgung Oberhausen AG

We had a very positive experience working with Routine Automation. The team delivered all agreed deliverables on time and without any defects. Throughout the project, they not only executed as expected but also provided valuable best-practice recommendations that clearly demonstrated their expertise.

Kelsey Aldrich

Kelsey Aldrich

Sr Project Manager, Penn Engineering & Manufacturing Corp.

They have excellent communication skills and are always well-organized.

 Sascha Weidinger

Sascha Weidinger

Head of Customer Service, Profil Verbindungstechnik

Routine Automation’s work exceeded the client’s expectations, and the solutions they delivered were truly useful for the client. The team’s great skills and expertise were remarkable, and they managed the engagement effectively. Moreover, they were responsive and completed every task on time.

Satu Portimojärvi

Satu Portimojärvi

Service Area Manager, Sales, CX and Marketing , Neova Group

Routine Automation has been working with us about a year now. Projects they have been doing are development of three Experience Cloud sites for our customers and small development on Sales and Service cloud.

Maarten Westdorp

Maarten Westdorp

VP Marketing & Communications, E.ON One

Routine Automation helped us to go from a basic setup with products and pricebooks to a just released new solution called Revenue Cloud Advanced by Salesforce.

Routine Automation's work provided the client with better insights into product usage and revenue generation. The team was flexible and responsive, communicating via Jira, Microsoft Teams, and online meetings. Their Salesforce expertise and quick ticket response were key elements of their work.

Stephanie Hellersberg

Stephanie Hellersberg

Digitalization Mgr CS, Energieversorgung Oberhausen AG

We had a very positive experience working with Routine Automation. The team delivered all agreed deliverables on time and without any defects. Throughout the project, they not only executed as expected but also provided valuable best-practice recommendations that clearly demonstrated their expertise.

Communication was seamless and highly professional at all times. We particularly appreciated the regular and timely updates, which ensured full transparency on progress and next steps. The development was implemented exactly as agreed, with a clear focus on quality and reliability.

Kelsey Aldrich

Kelsey Aldrich

Sr Project Manager, Penn Engineering & Manufacturing Corp.

They have excellent communication skills and are always well-organized.

Routine Automation provided e-commerce web development & design services for a fastening solutions company. The team was also responsible for implementing Agentforce Commerce for the client. Routine Automation's efforts resulted in a secure, scalable, & efficient online store for the client. The team provided timely items, adjusted to changing requirements, & understood the technical aspects of the project.

 Sascha Weidinger

Sascha Weidinger

Head of Customer Service, Profil Verbindungstechnik

Their development solutions were fantastic.

The result of Routine Automation's work exceeded our expectations in every way. The 3 developers assigned to this project, as well as their team lead, showed great skills and expertise. All requirements were discussed constructively so that the best possible solution could always be found for each issue. This naturally contributed massively to the success of the project. The solutions provided by the development team for our tasks were immediately ready for use and immediately made the daily work of our own team easier. All this without any major training effort. The project manager responsible for the project did an outstanding job. The guidance through the sessions, the summaries of the sessions, the entire documentation and the controlling of the budget were always carried out correctly and completely. Overall, we were very satisfied with the result of the work and would not hesitate to recommend the team and to carry out further projects together with Routine Automation.

Satu Portimojärvi

Satu Portimojärvi

Service Area Manager, Sales, CX and Marketing , Neova Group

Fast and flexible with good quality

Routine Automation has been working with us about a year now. Projects they have been doing are development of three Experience Cloud sites for our customers and small development on Sales and Service cloud. We are not an easy customer, our business sometimes presents their development needs at the last minute, but Routine Automation can easily adjust when priorities change and they are flexible enough to quickly add more resources when needed.

Carla Martinho

Carla Martinho

Tribal Group

Driven by what was best for us, not what would bring them the most revenue

Really responsive. They were able to resolve an issue for us which had been looked at by more than one partner supplier and multiple people at Salesforce and Marketing Cloud which was ongoing for over 1 year. They really listened to what we needed and why our use case/business was different, to work out the best solution for us.

Ash Makwana

Ash Makwana

CEO & Founder, Trigerz.io

They're true consultants that listen to requirements and provide productive feedback.

While it's too early to report on results, Routine Automation was efficient in documenting their information. They communicated well, providing additional support throughout the project.

Gary Freeman

Gary Freeman

Project Delivery & Operations Director, Coacto

Great Partner - helped deliver a complex project

Straight forward and easy to work with, they have a team of highly skilled and competent professionals. Worked on a complex ERP and distribution project for us and delivered great results in a demanding time frame. Will definitely work with them again.

Ivan Gammel

Ivan Gammel

CTO | DR Smile

They should keep doing what they’re doing.

Thanks to Routine Automation's work, the client's ROI is great — they've saved the team more than $112,000 this year. Their excellent communication and adaptability to the client's processes have been key to the project's success. The client also praises their knowledgeable and skilled salesforce engineers.

Pavlo Voznenko

Pavlo Voznenko

CTO, InstaMotion Retail GmbH

The developer is the best we’ve had.

Routine Automation delivers high-quality work quickly. Their organized approach complemented their professional management style. Their flexibility is also noteworthy. Customers can expect a new extension of their team when working with Routine Automation.

Daniel Hynes

Daniel Hynes

Daniel Hynes, Sr. Managing Director, DTH Consulting Services

The project management was professional and followed the Agile methodology.

Thanks to Routine Automation, the client had a streamlined process for lead generation, client onboarding, project creation, and system integrations. The team followed the Agile methodology, delivered the project on time and within budget, and provided ongoing support and customization services.

Gary Freeman

Gary Freeman

Project Delivery Manager, Coacto

They were super helpful and responsive to requests and always keen to help and assist.

Routine Automation has adequately delivered the project to the client's expectations. The vendor ensures effective communication, daily calling and updating the client. The service provider's helpful attitude, responsiveness, and enthusiasm are hallmarks of their work.

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