What Is Salesforce Sales Engagement?

Salesforce Sales Engagement (previously known as Salesforce High Velocity Sales) is a game-changing platform built into Salesforce CRM, designed to help sales teams connect with prospects and customers more effectively. By centralizing all interactions, automating tasks, and providing real-time insights, it streamlines workflows and optimizes every step of the sales process.
Why do businesses choose Salesforce Sales Engagement?

The answer lies in the benefits it delivers:

  • Simplified workflows with one integrated platform for all tasks.
  • Easy engagement with prospects and customers across emails, calls, and more.
  • Automation of follow-ups and scheduling, enabling meaningful relationship-building.
  • A 23% improvement in overall performance.
Salesforce Sales Engagement Services From RA
Consulting
Implementation
Customization
Integration
Data Migration
Support

Consulting

Our certified Salesforce consultants assess your workflows, evaluate team performance, and identify opportunities unlocked by implementing the Salesforce Sales Engagement platform.
  • Discovery

Our experienced Salesforce consultants inspect your existing solutions, review your current sales workflows and documentation. It allows to pinpoint inefficiencies and highlight opportunities for improvement, leveraging Salesforce Sales Engagement features to drive success.

  • Recommendations

Based on your requirements, our team helps you select additional Salesforce products to complement Sales Engagement. We conduct interviews, analyze your needs, and recommend the perfect solution and Salesforce edition to match your business goals.

Implementation

We provide end-to-end Salesforce Sales Engagement setup, tailored to meet your business needs and seamlessly integrated with your existing Salesforce CRM.
  • Setup

Our team offers full-service implementation of Salesforce Sales Engagement, including account configuration, user setup, and process enablement.

  • System integration

Ensuring Salesforce Sales Engagement works flawlessly with your existing Salesforce CRM and other third-party systems, our certified Salesforce developers create a cohesive tech ecosystem.

Customization

Our Salesforce experts adapt the platform to align with your unique sales processes, workflows, and team structures.
  • User interface customization

Based on your needs, we offer tailored dashboards, layouts, and navigation to match your team’s specific requirements and improve usability.

  • Modifying default capabilities

Our experts customize Salesforce settings and functionalities to suit your unique needs.

  • System optimization

We fine-tune your Salesforce environment to ensure maximum performance and seamless operation.

Integration

RA experts ensure smooth integration of Salesforce Sales Engagement with other Salesforce products as well as external applications and systems.
  • Custom integration

Our certified developers can work out custom solutions to your existing Salesforce CRM.

  • Integration with MuleSoft

Our specialists successfully use MuleSoft to connect Sales Engagement with non-Salesforce systems for reliable data exchange.

  • Apps on AppExchange

The expertise of our specialists allows us to utilize pre-built apps from Salesforce AppExchange to expand the platform’s functionality and simplify integration efforts.

Data Migration

We help migrate your existing sales data to Salesforce Sales Engagement.
  • Data migration from old systems

Our developers can provide secure and efficient transfer of leads, prospects, contracts, and other sales data to Salesforce Sales Engagement from the system you used before.

  • Data integrity

We maintain the accuracy and consistency of your data throughout the migration process, ensuring no information is lost or duplicated.

Support

We provide comprehensive training and ongoing support to ensure your sales teams maximize the potential of Salesforce Sales Engagement.
  • Tech support and updates

The RA team provides regular maintenance and updates to keep your system running smoothly.

  • User training sessions

We offer hands-on training for your sales teams to help them adopt the platform effectively and fully utilize its features.

  • Troubleshooting

Our developers assist in resolving any technical challenges, ensuring uninterrupted operations.

The Benefits of Salesforce Sales Engagement for Your Business

Automation of Manual Tasks and Data Entry

Reduce time spent on repetitive tasks like lead qualification and data input. Einstein Activity Capture automates administrative tasks, freeing reps to focus on deals and helping identify activities that drive customer commitment.

Streamlined Sales Activities

Centralize emails, calls, social touches, and tasks in a single to-do list. With Salesforce Sales Engagement, reps access and manage every activity from a unified hub, creating an efficient selling experience and ensuring no prospect falls through the cracks.

High-Performing Prebuilt Operations

Make use of prebuilt cadences for common sales scenarios to build your pipeline faster. Benefit from the Sales Prospecting Bot template with preconfigured flows and intent data to ease reps’ workloads and streamline operations.

Easy Tracking of Successful Procedures

Gain insights into the performance of your sales campaigns with Sales Engagement Analytics. Pre-made dashboards and reports measure data from cadences, while instant statistics can be tracked and embedded directly into CRM pages.

Deliver More Personalized Interactions

Utilize AI-powered tools to analyze customer interactions, from emails to tone of voice during meetings. Receive powerful recommendations for messaging that address client pain points, ensuring each communication resonates effectively.

Automation of Manual Tasks and Data Entry

Reduce time spent on repetitive tasks like lead qualification and data input. Einstein Activity Capture automates administrative tasks, freeing reps to focus on deals and helping identify activities that drive customer commitment.

Streamlined Sales Activities

Centralize emails, calls, social touches, and tasks in a single to-do list. With Salesforce Sales Engagement, reps access and manage every activity from a unified hub, creating an efficient selling experience and ensuring no prospect falls through the cracks.

High-Performing Prebuilt Operations

Make use of prebuilt cadences for common sales scenarios to build your pipeline faster. Benefit from the Sales Prospecting Bot template with preconfigured flows and intent data to ease reps’ workloads and streamline operations.

Easy Tracking of Successful Procedures

Gain insights into the performance of your sales campaigns with Sales Engagement Analytics. Pre-made dashboards and reports measure data from cadences, while instant statistics can be tracked and embedded directly into CRM pages.

Deliver More Personalized Interactions

Utilize AI-powered tools to analyze customer interactions, from emails to tone of voice during meetings. Receive powerful recommendations for messaging that address client pain points, ensuring each communication resonates effectively.

Equip your team with the tool to sell smarter, connect better, & achieve exceptional results!

Why RA is the Best Choice for Sales Engagement Implementation

RA is a trusted Salesforce partner with extensive expertise in Sales Engagement implementation. Our team includes 55 certified Salesforce experts, and this number continues to grow monthly. Most of our professionals hold multiple Salesforce certifications, showcasing their proficiency in Salesforce solutions implementations.

Over the past five years, we have successfully delivered more than 250 projects, consistently helping businesses streamline processes and achieve measurable results.

5+
years of experience
4.9
rating on Clutch and Appexchange
50+
certified experts
Awards & Recognitions
We had received many awards in the past years, one of them beeing the Clutch's Top 1000 Consulting Firms
Top crm consulting Company
Top crm consulting Company
Salesforce Partner
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Top it services Company
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Top Web Development Companies 2024
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Verified Agency DesignRush
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Key Sales Engagement Features Overview

Dive into this comprehensive video to discover how Salesforce Sales Engagement can transform your sales processes. Learn how to streamline tasks, enhance productivity, and create meaningful customer relationships using cutting-edge tools.

 

See the key features:

 

  • Cadences

Structured activity paths for consistent, scalable outreach.

 

  • Work Queue

A prioritized, filterable list of tasks for efficient workflows.

 

  • To-Do List

Centralized task management across records and cadences.

 

  • Reporting and Analytics

Insights into outreach effectiveness and team performance.

 

Watch the video to see these features in action and start optimizing your sales processes today!

Sales Engagement Implementation

With RA Experts

Discovery

We collect data, analyze workflows, and identify weak points to identify how to make Sales Engagement most efficient for you.

Sales Cloud

Design

Our Salesforce developers customize UX/UI, fields, reports, and more, and offer custom development when standard options don’t meet your needs.

Sales Cloud

Implementation

We integrate Salesforce with your ERP or other systems using pre-built connectors or custom modules for smooth data flow.

Sales Cloud

Validation

We deploy Salesforce for testing (UAT, load, staging), adjust as necessary, and ensure it's fully ready for deployment.

Sales Cloud

Rollout

Our developers deploy Sales Engagement and migrate essential data from legacy CRM systems.

Sales Cloud

Support and Optimization

We train your teams on Salesforce features, offer post-implementation support, and provide ongoing maintenance for continuous improvement.

Sales Cloud
Sales Engagement Implementation

With RA Experts

Sales Cloud
Discovery

We collect data, analyze workflows, and identify weak points to identify how to make Sales Engagement most efficient for you.

Sales Cloud
Design

Our Salesforce developers customize UX/UI, fields, reports, and more, and offer custom development when standard options don’t meet your needs.

Sales Cloud
Implementation

We integrate Salesforce with your ERP or other systems using pre-built connectors or custom modules for smooth data flow.

Sales Cloud
Validation

We deploy Salesforce for testing (UAT, load, staging), adjust as necessary, and ensure it's fully ready for deployment.

Sales Cloud
Rollout

Our developers deploy Sales Engagement and migrate essential data from legacy CRM systems.

Sales Cloud
Support and Optimization

We train your teams on Salesforce features, offer post-implementation support, and provide ongoing maintenance for continuous improvement.

Reviews

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FAQ: Salesforce Sales Engagement

If you still have questions, please open one of them. We’ve got answers:

What is the pricing for Salesforce Sales Engagement?

Salesforce Sales Engagement starts at $50 per user per month (billed annually). This includes all features, with a limit of 500,000 active cadence targets per org.

What can sales reps accomplish with Salesforce Sales Engagement?

Sales reps can enhance efficiency by automating tasks, managing follow-ups, creating tailored interactions, organizing outreach with cadences, monitoring engagement metrics, and refining sales strategies for improved results.

Which editions offer Salesforce Sales Engagement?

Sales Engagement is available in Lightning Experience with Sales Cloud for Performance, Einstein 1, and Unlimited Editions. It can be purchased as an add-on for Professional and Enterprise Editions, as well as for Service Cloud and Lightning Platform at an additional cost.