Head of Customer Success & Account Management

Vera Stepanovich

Vera Stepanovich

Head of Customer Success and Account Management with experience in maintaning Salesforce projects, facilitating stakeholder relationships, and Agile/Scrum methodologies. Strong problem-solving, resource management, and multitasking skills.

Salesforce CRM
Project Management
Customer Experience
Account Management
Financial & Contract Management
Automation Tools

Certificates

Projects

Optimizing Dealer Operations for a Mobility Manufacturer

Explore the transformation of a leading mobility manufacturer's dealer operations with Routine Automation's Salesforce expertise. Discover how Salesforce Sales Cloud, Revenue Cloud, and Experience Cloud, along with strategic integrations, optimized processes, and enhanced the overall automotive experience....more

Data synchronization from SAP to Salesforce to keep up-to-date information about the availability of goods

How an efficient system of data transit and synchronization from SAP to Salesforce keep up-to-date information about the availability of goods quick and painless...more

Articles