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Tech Stack
- Salesforce CRM
- Project Management
- Customer Experience
- Account Management
- Financial & Contract Management
- Automation Tools
Head of Customer Success & Account Management
Vera Stepanovich
Head of Customer Success and Account Management with experience in maintaning Salesforce projects, facilitating stakeholder relationships, and Agile/Scrum methodologies. Strong problem-solving, resource management, and multitasking skills.
Experience
6+
Tech Stack
Certificates
Salesforce Certified Associate
English certification C2
Articles
Salesforce CRM for Small Business: Is It Worth It in 2026?
Salesforce has spent years being the CRM small businesses assume they’ll graduate into later, once the team gets bigger and...
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Jira & Salesforce Integration: A Complete Guide to Connecting Your Systems
In the modern workplace, departmental silos should be a thing of the past. Project management, customer service need to work...
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5 Hands-on Examples of Low-Code Application Development with Salesforce
Low code practical approach to development within the Salesforce ecosystem has emerged as a game-changer for businesses seeking to streamline...
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Top KPI Metrics to Track for Virtual Events
In the rapidly evolving digital world, virtual events have become the foundation of innovative marketing efforts. They are reshaping the...
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Companies that Use Salesforce CRM
As the world’s #1 customer relationship management (CRM) platform, Salesforce powers over 150,000 companies globally. But which major corporations specifically...
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Why Do You Need a Salesforce QA?
🚀 Imagine your Salesforce project with and without a QA specialist. Can you see the difference? Today we want to...
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Why Do We Need a Discovery Phase?
Today we are going to talk about a significant stage of the project lifecycle – a Discovery Phase. Do you...
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