Salesforce Architect | FSL specialist

Olga Shishkova

Olga Shishkova

Salesforce Architect and Team Lead. Experienced in budget estimation, proposal preparation and communication with clients.
Specializing in Salesforce Sales Cloud, Field Service Lightning (FSL), Service Cloud and Experience Cloud.

Experience
8+
LinkedIn

Tech Stack

  • Data Model Design and Sharing design
  • Salesforce Security Design
  • Integration Design
  • Database Management/Administration
  • Performance Profiling
  • Web application development
  • CI/CD implementation
  • Test Driven Development

Certificates

Salesforce Certified Administrator
Salesforce Certified Administrator
Salesforce Certified Platform Developer I
Salesforce Certified Platform Developer I
Salesforce Certified Service Cloud Consultant
Salesforce Certified Service Cloud Consultant
Salesforce Certified Community Cloud Consultant
Salesforce Certified Community Cloud Consultant
Salesforce Certified Field Service Lightning Consultant
Salesforce Certified Field Service Lightning Consultant

Articles

Salesforce B2B Commerce Cloud
CRM AutomationSalesSalesforce Features
What Is Salesforce B2B Commerce Cloud?
A lot of B2B buying still feels weirdly manual for something that’s supposed to be repeatable. A customer already knows...
Best Salesforce Apps
CRM AutomationManagementMarketingSalesService
Top Salesforce Apps to Try in 2026
If you’ve used Salesforce for a while, you already know one the platform is huge and packed with tools to...
Salesforce Loyalty Management
CRM AutomationFAQSalesforce Features
Salesforce Loyalty Management
Salesforce Loyalty Management is a sophisticated tool that revolutionizes how companies engage and retain customers. Whether you operate in B2B...

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