# Service

If you’re tired of the inefficiencies that come from teams constantly jumping between tools, fighting through fragmented data, or wondering...

Fragmented workflows exhaust teams, drain budget and stifle growth opportunities. When your sales team tracks leads in one app, your...

In the modern workplace, departmental silos should be a thing of the past. Project management, customer service need to work...

Manual processes like invoicing, billing, and revenue recognition are time-consuming. On average, it takes 12 minutes to create a single...

Businesses often struggle with peak season challenges, frequently resulting in lost customers. In 2023, 42% of UK consumers lost trust in companies...

When exploring customer relationship management (CRM) solutions, two popular options within the Salesforce ecosystem stand out – Sales Cloud and...

As we know, the company’s success largely depends on how fast and efficiently the customer cases are covered. One of...

The more company gets customers, the faster it can scale. The modern business environment persuades businesses to fight for the...

How Salesforce FSL Uses AI to Connect Customers, Workforce & Products for On-Site Excellence The Routine Automation team is absolutely...

Introduction to Salesforce Field Service Lightning (FSL) Before we dive into the details of choosing an FSL consultant, we’ll briefly...

In today’s fast-paced and highly competitive business landscape, organizations across industries are constantly seeking ways to enhance their customer service...

CRM Automation: Say Goodbye To Manual Tasks Imagine you have daily routine tasks to finish, and you spend quite a...

We can divide Salesforce Chrome extensions into two categories – those designed for developers and those designed for general users....

Salesforce and ServiceNow are two popular Customer Relationship Management (CRM) platforms. They offer a range of features to help businesses manage...

A seamless customer experience is as important as the product or service itself, with 80% of customers valuing both equally....

It has become easier to find someone who can quickly fix your issues. Just google is enough. But how is...

Salesforce Audit is a process to gain a comprehensive view of the usage of your Salesforce platform. Audit in Salesforce...

Every industry has its own business specificities. To manage them and cover all needs you should use a special CRM with...

Is it possible to name yourself a Salesforce expert without any single Salesforce certificate? In this article, the Routine Automation...

Six Key Questions About Salesforce Routine Automation collected all you need to know and combined it into an introduction to...