Salesforce Maps Features to Optimize Sales Territory Mapping

5 min Updated: 03.10.2024
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Partnership & Business Development Manager

Maria Borakhava

In this article, we will talk about how to optimize sales with sales territory mapping software and why it’s important. It seems like there is no need for a tool to map the territories. But we found it very useful and can describe why. 

Why does territory design matter?

Firstly, when there is an opportunity to visualize information, it is necessary to take advantage of it. As a result sales managers have more time to sell which is the key priority of each sale.

Secondly, the bigger the company the more sales personnel it has. And it’s a question of the time when a prospect’s flow will knock on the sales door. It’s unlikely to be avoided, but it is possible to reduce the impact through the distribution of workload and sales potential where it can be managed by the right automation tool easily and quickly.

Thirdly, a better understanding of your prospect is one of the key factors in increasing sales. When you know who is your customer, you know which levers to pull first.

Salesforce Maps Definition

Salesforce Maps is a map-based solution to visualize data within Salesforce. It helps to understand how your data is mapped geographically.

Features to optimize sales by geographical criteria

1.Data visualization

Salesforce maps help to transfer data on a map to see and understand it geographically. There is no need to involve imagination. Yes, we probably should do it, but most creative workers have to do it and of course in another way.

How does it work? As a sale, you want to visit all of your opportunities which are needed to be closed this month. You can visualize the locations of your opportunities by stage to prioritize which accounts to visit first, log your calls, enter notes after each visit, and change required fields.

2.Territory Planning

Salesforce maps can be used for sales needs as sales territory planning. Sales managers are assigned with the territory which they can manage. It allows us to distribute equitably and get rid of guesses. It helps to identify how many sales reps are needed in a specific territory and exactly where they have to maximize sales resource capacity.

How does it work? Sales managers see the accounts that they are allowed to sell into. Assign leads to the right sale using geographical criteria. All plans are in a map view which you can share with other sales in PDF files.

3. Optimizing routes

Salesforce maps help to create optimized sales routes based on the defined sales territories. The main sales teams’ problems are connected with schedule gaps, downtowns and data lag. Optimizing routes and schedule features can help to resolve such problems and facilitate sales reps’ work.

How does it work? You have an app which shows you the best way to get from point A to point B avoiding traffic. Site visits can be optimized in a way where sales reps are not only seeing customers but also seeing lots of relevant customers specific to their business needs.

Map Integration in Salesforce

To improve the functionality and optimize routes, Salesforce supports the integration of mapping services. Let’s explore the map solutions businesses have already integrated with Salesforce:

Mapsly

Mapsly is a powerful mapping and location intelligence tool that integrates seamlessly with Salesforce, enabling businesses to visualize and analyze their data geographically.  

Key Benefits:

Enhanced route optimization 

Improved territory management 

Actionable insights through detailed geographic data visualization

Visione

Visione is a mapping solution that seamlessly integrates with Salesforce, allowing you to visualize accounts, contacts, leads, and custom objects on detailed maps. 

Key Benefits:

Salesforce data visualization and analysis with intuitive, color-coded maps 

Efficient route planning with point-by-point driving directions sent directly to your mobile device 

Interactive maps for precise geo-location insights 

Bing Maps

Bing Maps is a robust mapping and location-based service that allows businesses to visualize data, optimize routes, and gain geographical insights directly within their CRM. 

Key Benefits: 

Salesforce data on detailed maps for clearer geographic analysis

Routes optimization and reduced travel time with real-time traffic updates

Location data utilization to better understand customer distribution and market coverage 

Esri ArcGIS

Esri ArcGIS is a tool that allows your team to view data on a unified map, streamlining workflow and transforming data into actionable insights. 

Key Benefits:

ArcGIS and Salesforce data on a single map to streamline analysis

Advanced GIS tools to gain deeper insights into customer locations and market trends 

Carto

Carto is a geospatial analytics platform that integrates with Salesforce to provide advanced mapping and location intelligence capabilities. Carto helps turn complex information into clear, actionable insights through data visualization on dynamic maps. 

    Key Benefits: 

    Detailed, interactive maps that reveal geographic patterns and trends 

    Integrated spatial data with CRM information for a cohesive view, reducing manual analysis

    Geographic insights to optimize operations and target markets more effectively 

    RealZips

    RealZips is a geographic data platform that enhances your sales and marketing efforts by offering robust mapping, routing, and territory management tools. 

    Key Benefits: 

    Analyze, map, and route leads while managing sales territories 

    Import leads and accounts directly from Google 

    Geopointe

    Geopointe integrates location intelligence with your CRM, allowing you to apply geographic insights to streamline sales, operations, and marketing processes. 

      Key Benefits: 

      Automatically created and optimized multi-day routes

      Access to routes on mobile devices, with calendar-based scheduling

      Automated lead assignments based on geo-analysis 

      Badger Maps

      Badger Maps is a route planning and mapping application that helps visualize territories, discover new leads, and manage the team efficiently. 

        Key Benefits: 

        Salesforce data segmentation by various criteria, like sales performance and priority 

        Optimized routes with up to 100 stops 

        New leads generation based on location or industry, ensuring a full schedule even if meetings are canceled 

        The Field

        The Field streamlines route optimization and territory management for sales, fundraising, surveys, and more. 

          Key Benefits: 

          Optimization of routes for sales, service appointments, and other field activities 

          Team performance monitoring with real-time statistics, check-ins, and time tracking at each location 

          Opti-Time Tour

          Opti-Time Tour is a route optimization tool for Salesforce that enhances customer engagement through precise cartographic displays and efficient daily planning. 

            Key Benefits: 

            Contact visualization on interactive maps with improved geocoding and optimized account assignments. 

            Access to current maps with road networks, public transport, and points of interest. 

            Note: MuleSoft enables seamless integration of mapping services with Salesforce, allowing for the smooth exchange of geographic data between systems. This integration helps businesses enhance their CRM with powerful mapping capabilities, improving data accuracy, route planning, and location-based insights. 

            Google Maps Integration with Salesforce

            Are you looking to optimize your sales team’s routes, track field service operations, and use location data for smarter resource management? You might need to integrate Google Maps with Salesforce (Consumer Goods Cloud). Let’s break down the process with this simple, step-by-step guide to seamlessly integrate this powerful tool: 

            Step 1. Log in to Salesforce: Go to your Salesforce account and open the Developer Console. 

              Step 2. Create LWC: Click on File > New > Lightning Web Component. Enter a name for your component and click Submit.

              Step 3. Open the HTML File: In the Developer Console, find and open your LWC’s HTML file.

              Step 4. Insert API Script: Add the following snippet at the top of the file to include the Google Maps API:

              Step 5. Save the HTML File: Click File > Save to save your changes.

              Step 6. Create JavaScript File: In the Developer Console, create a new JavaScript file for your component’s logic.

              Step 7. Add API Initialization Code: Insert the following code to load and initialize the Google Maps API:

              Replace YOUR_API_KEY with your Google Maps API key. 

              Step 8. Save JavaScript File: Click File > Save to save your JavaScript code.

              Step 9. Open XML File: Open your LWC’s XML configuration file.

              Step 10. Import JavaScript Controller: Add this line to include your JavaScript file:

              Step 11. Save XML File: Click File > Save to finalize the integration.

              Our presentation about Salesforce Mobile & Maps Integration

              Download presentation Salesforce Mobile & Maps Integration (*.pdf)

              Which feature will you choose?

              Of course, it depends on your goals and tasks to finish. Just ask yourself some questions to better understand the need for a territory design tool:

              What are my company’s business priorities?

              Does this tool is enough flexible?

              Can I get access to sales data fast and easy?

              When the final decision has been made, do not forget about the implementation. The Routine Automation team knows how to deliver Salesforce solutions within best practices and expertise. Find out how we did it in our case studies.

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              Do you want to optimize Sales territory mapping?
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